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About the WLAN Service

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Wireless LAN Login




Please enter your user name and password above. If you need to purchase access to the service please speak to a Pelicans Landing staff member. User names and passwords are case sensitive.

By clicking on "Enter" above you agree to the Terms of Use for accessing and using the service.

You will be automatically logged out after 10 minutes of inactivity and will have to log in again to use the service.

Please note that the traffic on the Wireless LAN is not encrypted unless you use a secure VPN solution or access SSL or SSH enabled services. If you use a secure VPN solution you may have to enable HTTP tunneling mode.

Wireless LAN @ Pelicans

You may have been directed to this page if you are trying to access the Internet via Pelicans Landing's public Wireless Local Area Network (WLAN). To gain access to any other sites and services than the ones listed as "free" you need to use a valid user name and password. To access the service you will need a computer, personal digital assistant (PDA) or mobile phone with WLAN capabilities supporting the IEEE 802.11b standard. Fixed LAN access can also be arranged. Please see a Pelicans Landing staff member to discuss such requirements.

Getting Access

If you want to access the Internet or your corporate IT systems you need purchase an access ticket from the Pelicans Landing staff. If you are part of a function or conference Internet access may have been included in the package. Access tickets are pre-paid and gives Internet access for an indicated number of minutes. The access tickets are only valid until the expiry date and un-used minutes are forfeited.

The WLAN covers the upstairs function and meeting rooms and may also be available in the downstairs restaurant.

Sending Email

To send email from email clients on your computer you need access to an outgoing SMTP server. In many cases this is a service provided by your Internet Service Provider (ISP) and works well as long as you are connecting to the Internet via your ISP. However, in an effort to reduce email spam the SMTP servers normally do not accept connections from outside users. Please note that your email service provider may allow you to use their SMTP server as they authenticate you in some way.

Some ISPs allow you to use their SMTP servers for a short period of time if you first have successfully retrieved email from one of their POP3 or IMAP servers. If your ISP supports this model make sure that you check your email before trying to send.

If you connect to your corporate IT systems via a VPN you should be able to send and receive email as if you were directly connected to your corporate network.

If you are experiencing problems when trying to send email you may need to, temporarily, use an SMTP server that accepts connections from Pelicans Landing's WLAN. The following SMTP server is available from Pelicans Landing's WLAN: smtp.swiftdsl.com.au port 25.

If your email service provider has a Web email interface you should be able to use that without any problems.

Corporate IT Access

If you are going to access your corporate IT systems you are likely required to use a secure Virtual Private Network (VPN) solution that protects your communication by cryptographic means. If you are experiencing problems connecting to your VPN server it may be due to that certain ports are blocked in firewalls along the communications path or that your VPN client is not configured for a Network Address Translation (NAT) environment. If you are having problems and can change the VPN client settings you may want to enable HTTP tunneling and NAT traversal. Please see your VPN client documentation for how to do this.